I live in Tofino (or Ucluelet) and read you offer free assembly?
You heard correctly! If you live in Tofino or Ukee, we will assemble your bike for you. We've teamed up with your local bike shop - Tofino Bike Co - where you can pick up your freshly assembled bike. Also - if you live outside of the area but are planning a visit to Tofino, let us know and we can assemble your bike for you and you can pick it up when you arrive!
** If you live local, please consider paying by e-transfer to email@example.com. Were a small local business and this helps us immensely. This option is available at checkout: look for the check box ' pay by e-transfer'. You will be able to submit your order and we will process it once we receive your e-transfer.
Did you say your bikes are 100% rust free?
Nope! But they're pretty close! There are parts that will rust over time, especially if they are constantly wet or stored outside. Over time, you can expect to see a bit of rusting on: crank bolts, hub washers, seat post quick release washers, pedal spindle, and the screws attaching the reflector and bell.
Why should I buy a Cypre when I can get a cruiser from Walmart for half the price?
All we can say here is that you get what you pay for. Quality parts cost money. We have upgraded many of the parts on our bikes so they will outlast their cheaper counterparts. The Gates Carbon belt drive drivetrain is also a big upgrade from a lower cost steel cog, crank, chain system.
Will this bike fit me for my height?
The cruiser will fit most riders in this height range:
Step-through frame - 5'0" - 6'1". Standover height is 25 inches.
Diamond frame: 5'5" - 6'3". Standover height is 29 inches.
*note this range is for standard body types. If you are 5'0 and have shorter than average legs, the seat on the step through may not go low enough.
When will I get my bike?
We aim to get your bike out for delivery within 24-72hrs of order placement. The time taken to reach your door from there depends on how far away you are and how long it takes for our carrier to get the bike to you. Note that we only ship Monday - Friday. And, due to Covid-19 there could be a slight delay in normal delivery times.